Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.
Last updated: December 2024
Our Commitment to Your Privacy
At JS Media, we are committed to protecting your privacy and ensuring the security of your personal information. We only collect information necessary to provide you with our services and never sell your data to third parties.
Information We Collect
- • Name and contact information
- • Email address and phone number
- • Shipping and billing addresses
- • Payment information (processed securely)
- • Order history and preferences
- • Communication preferences
- • Website usage and navigation patterns
- • Device information and IP address
- • Browser type and version
- • Pages visited and time spent
- • Search queries and interactions
- • Cookies and similar technologies
How We Use Your Information
Service Delivery
- • Process and fulfill your orders
- • Provide customer support
- • Send order confirmations and updates
- • Handle returns and exchanges
- • Customize your experience
Communication
- • Send promotional offers (with consent)
- • Notify about new products and services
- • Provide important account updates
- • Respond to your inquiries
- • Send newsletters and marketing content
How We Protect Your Data
All sensitive data is encrypted using industry-standard SSL/TLS protocols during transmission and storage.
Your data is stored on secure servers with restricted access, regular backups, and monitoring systems.
Only authorized personnel have access to your data, and all access is logged and monitored for security.
Information Sharing
We DO NOT sell your personal information
We never sell, rent, or trade your personal information to third parties for marketing purposes.
Limited sharing for service delivery:
- • Shipping partners for order delivery
- • Payment processors for transaction handling
- • Cloud service providers for data storage
- • Customer support tools for service delivery
Legal requirements:
We may disclose information when required by law, court order, or to protect our rights and the safety of our users.
Your Rights and Choices
- • Access your personal information
- • Update or correct your data
- • Delete your account and data
- • Download your data (portability)
- • Restrict data processing
- • Unsubscribe from marketing emails
- • Opt out of promotional messages
- • Choose notification preferences
- • Control cookie settings
- • Manage consent preferences
Cookies and Tracking
We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content.
Essential Cookies
Required for website functionality, security, and your shopping cart.
Analytics Cookies
Help us understand how visitors use our website to improve performance.
Marketing Cookies
Used to show relevant ads and measure campaign effectiveness.
You can control cookie preferences through your browser settings or our cookie consent banner.
Data Retention
We retain your personal information only as long as necessary to provide our services and comply with legal obligations.
Account Information:
Retained while your account is active
Order History:
Kept for 7 years for tax and legal purposes
Marketing Data:
Until you unsubscribe or withdraw consent
Website Analytics:
Anonymized after 26 months
Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately so we can delete such information.
Updates to This Policy
We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.
When we make changes, we will update the "Last updated" date at the top of this policy and notify you through email or a prominent notice on our website.
Questions About Privacy?
If you have any questions about this privacy policy or how we handle your data, please don't hesitate to contact us.